Once Draft messages have been created, they can be sent out to Recipients.


See Create to find out how to create Draft messages.

Afer the messages have been created, the Send button will be availabe on the View Message Template screen.

The message template page after the messages have been created.

Click the Send button at the top of the page to open up the Send panel:

Send 3

The panel will show the number of messages to be sent. Click on See Details to see a list of the recipients who will get this email.

Click on Send to send the messages.


Once the send button has been pressed, it cannot be undone. Make sure you are sure that the right emails are being sent out to the right people.

Monitoring Emails

You can monitor the progress of emails by:

  • Viewing the message template to see the status of each message created by the template.
  • The Messages grid shows the individual messages and their status.
  • The Communications Dashboard has feeds indicating progress.

Some messages will not get through to their intended recipients. See Troubleshooting.